The anywhere, anytime gambling culture has changed the face of the industry over the past 15 years and brought fresh temptations to those who struggle to prevent a harmless flutter from becoming a dangerous addiction. HMS researchers have spent almost a decade working for online gambling company Bwin.Party to create an algorithm capable of identifying gambling addiction behavior, with a view to addressing customer issues before they become too entrenched. Howard Shaffer, associate professor of psychology in the Department of Psychiatry at Cambridge Health Alliance, is one of the researchers.
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