Why nice doctors are better doctors

Going to the doctor is an exercise in brisk communication, trust and vulnerability – talking about your health concerns isn’t easy. Add to this crunchtime a new doctor who rushes in, fails to provide an introduction and talks down to you throughout the session. But doctors with bad manners aren’t merely an added frustration while you’re sick: There's evidence they could be hazardous to your health. Helen Riess, associate professor of psychiatry at Massachusetts General Hospital, is quoted.

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