HMS TechRefresh: Computing Equipment Lifecycle Management

HMS Information Technology

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A faster way to get your computing equipment!

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Important Update!

Starting on July 24, 2017:

  • We will start liquidating the remaining TechRefresh inventory
  • We will no longer be ordering new computer products for sale

Read more about this change

Desktop Recommendations

Laptop Recommendations

How to Purchase Computers, Printers, Monitors, and Accessories

Learn More About TechRefresh:

Service Goals

Frequently Asked Questions

Assistance

Questions?
Email techrefresh@hms.harvard.edu or call 617-432-2000.

Benefits

Lowered Costs: By purchasing from a list of cost effective standards that leverages Harvard-wide negotiated pricing (e.g. Dell & Apple), departments save money on their IT equipment.

 

Lifecycle tracking: HMS IT can tag and track a computer so the department can be notified when a device is out of warranty or nearing its recommended end-of-life (EOL).

 

Improved support: Implementation of the HMS Endpoint Services Program for remote support and software deployment increases computer security, offers newly licensed software, reduces man-hours spent supporting devices, and results in a quicker response to support issues. The HMS Endpoint Services Program can also provide HMS site licensed software at no additional cost to users who participate in the program.