HMS TechRefresh: Computing Equipment Lifecycle Management

HMS Information Technology

Benefits

Lowered Costs: By purchasing from a list of cost effective standards that leverages Harvard-wide negotiated pricing (e.g. Dell & Apple), departments save money on their IT equipment.

 

Lifecycle tracking: HMS IT can identify computers so the department can be notified when a device is out of warranty or nearing its recommended end-of-life (EOL).

 

Improved support: Implementation of the HMS Endpoint Services Program for remote support and software deployment increases computer security, offers newly licensed software, reduces man-hours spent supporting devices, and results in a quicker response to support issues. The HMS Endpoint Services Program can also provide HMS site licensed software at no additional cost to users who participate in the program.