Since 1985, Melissa has served as a mediator, facilitator and trainer in the field of dispute resolution. She has worked in private practice, helping clients to engage in effective communications and problem solving while navigating high impact work and family issues. She has also worked with numerous academic institutions, health care organizations, Fortune 500 companies; state and federal agencies; and non-profit groups. Melissa has served as Executive Director of the Massachusetts Association of Mediation Programs and Practitioners, Director of The Children's Hearings Project and mediator of educational appeals for the Massachusetts Department of Education. She is the recipient of numerous awards in her field and holds an MEd from Harvard University and a BA from Amherst College.
Justin is a skilled dispute resolution professional who has experience working in academic, corporate, and nonprofit sectors. Prior to coming to Harvard, Justin served as an Assistant Dean at Stanford University working closely with students, faculty and staff and teaching courses on leadership and interpersonal learning. At Stanford, one of his priorities was to help develop and promote a safe, inclusive and equitable environment for all members of the community. Earlier in his career, Justin worked as a management consultant, advising Fortune 500 companies, startups and healthcare organizations on topics related to conflict management and organizational change. He is a member of the International Ombudsman Association and holds a MA from Stanford University and a BA from Dartmouth College.
With more than fifteen years of working in higher education administration, Robin remains committed to offering the highest levels of service and support for students, faculty and staff. Prior to working in higher education, Robin worked in both the non-profit and private sectors and in municipal government. Her deepest experience is working directly with clients and constituents, providing support and a variety of services. Robin has experience in event development and management, graphic design, budgeting and digital marketing. Along with being recognized for professional achievements, Robin has an MEd from Suffolk University and an BA from Simmons College. She also holds certificates in mediation and graphic design.