Frequently asked questions

Top menu

About HMS

More... Share to Twitter Share to Facebook
How do I...?

These are the most frequently asked questions to the Office of Alumni Affairs and Development. If you don't find the answer you need below, contact us at (617) 384-8520 or

What is HarvardKey

HarvardKey is Harvard University’s new secure credential for accessing University applications and services with a convenient login name and password. For alumni, HarvardKey replaces PIN and other current logins that provide access to the online alumni community. HarvardKey will be in front of the new online features, such as the alumni directory, discussion forums, and event registration. In order to access these new features, as well as previous online functions that required login, alumni must first claim their HarvardKey and re-register their account.

How do I claim my HarvardKey?

Visit and follow the step-by-step instructions. You will need your Harvard Alumni Association ID (HAA ID), class year(s), and preferred email address on file. You can also watch a step-by-step tutorial video »

Where do I find my HAA ID and preferred email address?

Your HAA ID number can be found in the footer of recent emails from the HMS Office of Alumni Affairs and Development and the Harvard Alumni Association, including the monthly Harvard Alumni Gazette or the HAA eVents. The preferred email address on file is the address that received the email.

What if I need help claiming my HarvardKey?

Harvard University's IT Support Desk staff is available to answer your questions seven days a week. Please call 617-495-7777 or email The Support Desk schedule is: Monday through Friday, 7:30 – 8 pm; Saturday, 10 am – 6 pm; Sunday, noon – 5 pm.

Contact a fellow alumna/us?

Use the Alumni.Harvard Directory to search for fellow alumni. Please note that alumni can choose to show or hide all or part of their records. You will need your HarvardKey to access this information.

Alternatively, you can send an email addressed to the alumna/us you are trying to reach to, and we will forward your message to the email address we have on file so s/he can contact you directly.

Update my contact information?

Use the profile update tool in the Alumni.Harvard Directory to update your name, address, phone number, email, etc. Updating  your contact information online also updates our mailing lists, ensuring that you receive event invitation, Harvard Medicine, Reunion notices, and other materials from HMS. You will need your HarvardKey to access this information.

Alternatively, you can send your updated contact information to


Check out the "Getting Involved" section of the website for opportunities for you to use your knowledge and expertise to benefit the School.

Learn about alumni events in my area?

Visit the "Regional Events" section of the website to see a list of upcoming events. Also, please be sure to keep your contact information up-to-date in Alumni.Harvard so we can mail invitations as things come up.

Access the faculty/staff directory?

Visit the online directory.

Request a transcript or copy of my diploma?

The Registrar's Office maintains the permanent record for every graduate and can provide transcripts, verifications of degree conferred, and other material needed for licensure and/or hospital staff appointments upon request. Visit their website for more information on how to access any of these services.

Access Countway Library?

If you would like to borrow from the library, you may apply for an alumni card. Please complete a borrower application and drop it off at the Circulation desk. There is a $15 charge for the card and you will need to have your photo taken at this time.

In addition, alumni can now access thousands of peer-reviewed journals and more than 2,000 online seminars. Learn more about online educational resources »

Find information on a graduate for genealogy research?

You can access the book Harvard Quinquennial, which lists all Harvard graduates from 1636 to 1905. You can access a pdf of The Harvard Medical School: A History, Narrative, and Documentary. 1782-1905.

Make a gift?

Alumni have a long tradition of giving back to HMS and support of the Alumni Fund has an immediate impact on the School. Learn more about the types of gifts accepted and how to give to HMS.

Alumni Engagement

Contact us

P: (617) 384-8520
F: (617) 384-8488

Harvard Medical Alumni Association
Office of Alumni Affairs and Development
Landmark Center
401 Park Drive, Suite 505
Boston, MA 02215

Beth MacGillivray, executive director
Susan Rice, senior director
Danielle Auriemma, associate director
Elizabeth Chan, associate director
Lisa Santangelo-Feeley, associate director
Julie Griffin-Carty, assistant director
Raven Heroux, assistant director
Emma Hastings, coordinator
Eliza Kaplan, staff assistant