Feedback and Evaluation: Identifying Barriers, Developing Best Practices

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Feedback and Evaluation: Identifying Barriers, Developing Best Practices

Mini Symposium on Feedback and Evaluation: Identifying Barriers, Developing Best Practices

February 17, 2011
12:45 - 5:45 pm

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View streaming video of the discussion

Overview: All medical school faculty agree that timely, relevant verbal feedback and accurate written evaluation are essential components of medical education. Nevertheless, medical students and residents frequently consider the feedback they receive to be limited, arbitrary or overly general while faculty responsible for feedback and evaluation often observe they have insufficient time, data and training to carry out this important task. The aim of this mini-symposium planned by the Academy Feedback and Evaluation Interest Group is to examine the obstacles to giving and receiving useful feedback, consider strategies for gathering relevant observational data, and generate positive practices for providing meaningful feedback on the spot, giving delayed feedback and formulating summative feedback.

The symposium will open with a Harvard Business School case presented by Thomas DeLong Ph.D., the Philip J. Professor of Management Practice at HBS. Before joining the Harvard faculty, Professor DeLong was Chief Development Officer and Managing Director of Morgan Stanley Group Inc., where he was responsible for the firm's human capital and focused on issues of organizational strategy and organizational change.

Professor DeLong will interact and role play with attendees around the business case thereby exemplifying core principles of feedback which will be reinforced and extended in four workshops relevant to different dimensions of feedback and evaluation in medical education settings. Participants will reconvene for a discussion of challenges and best practices for improving the quality of feedback and evaluation at HMS.

Schedule:

12:45 - 1:15

Registration

1:15 - 1:30

Introduction

Eugene Beresin MD, Jonathan Alpert MD PhD, Richard Schwartzstein MD

1:30 - 2:30

Feedback and Evaluation: An Interactive Case Study

Thomas J. DeLong Ph.D.,
Harvard Business School

Professor DeLong is the Philip J. Stomberg Professor of Management Practice in the Organizational Behavior area at the Harvard Business School. Before joining the Harvard Faculty, DeLong was Chief Development Officer and Managing Director of Morgan Stanley Group, Inc., where he was responsible for the firm’s human capital and focused on issues of organizational strategy and organizational change.

At Harvard, Professor DeLong teaches MBA and executive courses focused on managing human capital, organizational behavior, leadership and career management. DeLong serves as course head for the required course on Leadership and Organizational Behavior. He has designed MBA courses focusing on managing human capital in high performance organizations and strategic issues in professional service firms.

He will interact with attendees around a business case which exemplifies some core principles of feedback and evaluation which will be reinforced and extended in four workshops that will focus on feedback and evaluation in medical education settings.

2:30 - 3:45

Workshops on Feedback and Evaluation in Medical Education

Gathering Data for Feedback  
Co-Leaders: Graham McMahon, Keith Baker, David Topor

 

 

Giving Feedback in the Moment
Co-Leaders: Toni Peters, Lisa Breen, Chris Smith

 

 

Giving Feedback Post-Hoc
Co-Leaders: Stephanie Jones, Jennifer Kesselheim, Terry Bard

 

 

Providing Summative Feedback
Co-Leaders: Susan Farrell and Ed Krupat

3:45 - 4

Break

4 - 5

Discussion

5:15 - 5:45

Reception