Optimize Lock-Out Service

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Optimize Lock-Out Service Workstream

Initiative

Optimize “lock-out” service.

Targeted Opportunity

Reduce staff lock-outs and implement chargeback model.

Key Inputs

Security
Operating Departmentts
HR

Workstream Team Members

Rob Dickson (Robert_Dickson@hms.harvard.edu)
Janine Zieg
John Boucher
Esin Tosun
Gary Wartenberg
David Osterbur
Wade Harper
Susan Dymecki
Michelle Cohn
Rob Millar
Kevin Dolan