FAQs

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Parking Office FAQ
Parking Garage FAQ
T Pass FAQ


Parking Office FAQ

 

Q. Where is the Commuter Services and Parking Office and how do I contact them?
A. The Commuter Services and Parking office is located at:
HMS Commuter Services and Parking Office
Room 132
180B Longwood Avenue
Boston, MA 02115-5899
Phone Number: 617.432.1111
Fax Number: 617.432.1757
Email: parking@hms.harvard.edu
Monday - Friday 8:00 a.m. - 4:30 p.m. (Except Holidays)

 

Q. Who is eligible for a parking permit at the Harvard Medical School?
A. Individuals who are eligible to recieve a parking permit include:

  • Quad-based benefit eligible faculty and staff with a University-issued identification card.
  • HMS and HSDM students (Parking is not available for HSPH students).

Q. How can I apply for a parking permit?
A. The HMS offers a 24/7 parking permit, an After Hours permit and a motorcycle parking permit to meet the commuting needs of faculty, staff, and students. Parking permits are for commuting use only. HMS parking facilities are not to be used for vehicle storage.

  • HMS faculty, staff and students must apply for a 24/7 parking permit in person at the Commuter Services and Parking Office.
  • HSDM faculty, staff and students must contact Office of Administration and Finance at 617.432.0770 to inquire about a 24/7 parking permit.
  • HSPH faculty, staff and students must contact the HSPH Operations Office at 617.432.1152 to inquire about a 24/7 parking permit.
  • After hour parking permit applications for all schools on HLC can be found online here.

Q. What are my payment options when purchasing a parking permit?
A. Parkers have a number of payment options available to purchase a permit:

  • Payroll Deduction
  • Student Term Bill
  • Check or money order that can be paid either quarterly, semi-annually or annually.

24/7 and After Hour Parking Permits may be purchased in person at the Commuter Services and Parking Office.  You may also apply for an after-hour parking permit here. Every spring there is a  renewal process. This allows all of our current permit holders the oportunity to renew their permits on-line.

Faculty and staff on the regular University payroll are eligible for payroll deduction of parking fees. Employees paid on casual or stipend payrolls must pay for parking permits by check. Annual parking fees are divided evenly and deducted during pay periods from July through June. Depending on payroll procedure, the deduction schedule may change.

Pre-tax payroll deduction:
Recent changes to Federal tax laws have made it possible for employees to pay for personal monthly parking on a pre-tax basis. As regulated by the IRS, the pre-tax benefit is intended for those who use their cars to commute to work.

Faculty and staff who do not live in University-owned facilities and are eligible for payroll deduction, are eligible for the pre-tax benefit.

Q. When should I renew my parking?
A. Parking applications are renewed May and June of each year. (Unless specified otherwise by the Commuter Services and Parking Office)

Q. Who should I call regarding parking at Harvard University, Cambridge and Allston campuses?
A. For information regarding parking at the Harvard University, Cambridge and Allston campuses please call 617.495.3772 or Click Here to visit the Harvard University Parking web site.

Q. How can I make a parking reservation?
A. Parking reservations can be made by using the online parking reservation system or by calling the Commuter Services and Parking Office at 617. 432.1111. Visting teaching-faculty should contact their course  department representative when scheduled to teach their course.

Q. What information do I need to make a parking reservation?
A. When making an on-line parking reservation we need the following information: The first and last name of parker, the vehicle make, model, color and license. The first and last names, e-mail address and phone number of the person requesting the space and the 33 digit Harvard billing code.

Q. Does a visitor need a special permit to park on campus?
A. Yes. To avoid delay entering the garage the visitor should have the department representative make their parking reservation prior to their arrival.

Q. What are the current parking rates?
A. Please call the parking office at 617.432.1111 for current rates.

Q. If I am a student where should I park?
A.  If there is space available a student may park on campus for the same annual fee that faculty and staff pay.  You may call the Commuter Services and Parking Office (2-1111) to inquire about availability.

Q. How can I renew my monthly parking permit?
A. Each May you will receive an email from the Commuter Services and Parking Office with instructions on how to renew on-line.  Upon receipt of the email you also have the option of printing a form and may renew in person.

Q. How does one get on the wait list?
A. You can be put on the wait list by emailing parking@hms.harvard.edu.  Include your name, work address, work phone number, school, make and model of your vehicle and if you are looking for a space or if you are a current parker looking to change your parking location.

Q. How long is the wait for a parking permit?
A. The wait is unpredictable, please call the Commuter Services and Parking Office at 617.432.1111 periodically to check the status.

Q. What is after-hours parking?
A. After-hours parking is available from 5:00 p.m. to 5:00 a.m. Monday through Friday, all day weekends, and any Harvard holidays.  After-hour parking is offered at the Quad Garage located at 200 Longwood Avenue or the NRB Garage located at 77 Aveune Louis Pasteur.

Q. How can I apply for an after-hours parking permit?
A. Click here to use the online application or  by stopping at the Commuter Service and Parking Office located at 180B Longwood Avenue, room 132.

Q. What is the rate for after-hours parking?
A. Please call the Commuter Services and Parking Office at 617.432.1111 for the current rate.

Q. Who is eligible for an after-hours parking?
A. Harvard Longwood Campus faculty, staff and tenants based in a HLC buildings and students.

Q. How do I get to Longwood Campus?
A. Please click the appropriate link: MBTA bus routes, MBTA, by car or by shuttle.


Parking Garage FAQ

 

Q. Where is the NRB Parking Garage entrance located?
A. 77 Avenue Louis Pasteur Boston, MA. 02115 (at the bottom of the ramp to the left.)

 

Q. Where is the QUAD Parking Garage entrance located?
A. 200 Longwood Ave. Boston, MA. 02115 (at the bottom of the ramp to the right.)

Q. What is the height clearance for the Quad and NRB Parking Garages?
A. The Quad Garage is 6'8" and the NRB Garage 6'8".

 


T Pass FAQ

 

Q. How can I apply for a T Pass?
A.You can apply by using the online form or calling 1-800-462-2235.

 

Q. How many T Passes can each person buy?
A. One pass per full-time Harvard employee.

Q. Are the discounted T Pass rates open to everyone?
A. No. Discounted T Passes are only for Full-time Harvard employees that are directly paid by the University. Please call your human resources department to see if you are eligible.

Q. What should I do if my CharlieCard is lost, defective or not received?
A.If you haven't received your CharlieCard or it becomes defective contact Crosby Benefits at 1.800.462.2235 #6 or email at servicecenter@crosbybenefits.com.  A new card will be sent overnight to your home (no signature required) within 24 hours.  Your old CharlieCard will be deactivated.

Q. Which Bus should I take to get to the Harvard Longwood Campus?
A. Please click here for bus information to the Harvard Longwood Campus.

Q. Which MBTA transit service should I take to get to the Harvard Longwood Campus?
A. Please click here for an MBTA transit service to Harvard Longwood Campus.